SMS Terms & Conditions
Last updated: April 30, 2026
Program Description
AJ Long Electric (“we,” “us,” or “our”) operates an SMS text-messaging program called AJ Long Electric Service & Appointment Notifications. The program is used solely to send transactional service messages to customers and prospective customers who have provided their mobile phone number to us. We do not use SMS for marketing or promotional content.
Types of Messages You May Receive
- Confirmation that we received your service request or estimate request.
- Appointment confirmations and reminders.
- Arrival-window updates (e.g., 30-minute heads-up before a technician arrives).
- Scheduling changes, rescheduling requests, or weather-related delays.
- Replies to questions you sent us.
- Post-service follow-ups (e.g., warranty information, payment receipts).
How You Opt In
You consent to receive SMS messages from AJ Long Electric when you take any of the following actions:
- Submit your mobile phone number through our online lead form, contact form, or estimate request form on ajlongelectric.com.
- Submit your mobile phone number through the “Book Online” widget embedded on our website.
- Provide your mobile phone number to one of our team members during a phone call.
- Provide your mobile phone number on a paper form or service agreement that includes this SMS terms reference.
Each form on our website that collects a phone number displays a clear, plain-English consent disclosure adjacent to the submit action describing the SMS program and linking to this page and our Privacy Policy.
Message Frequency
Message frequency varies based on your interaction with us. A typical service request results in 1–5 messages (intake confirmation, appointment confirmation, arrival heads-up, follow-up). You will not receive recurring marketing or bulk-promotional SMS from this program.
Message & Data Rates
Message and data rates may apply per your mobile carrier’s plan. AJ Long Electric is not responsible for any charges your wireless carrier may bill you in connection with sending or receiving messages from this program.
How to Opt Out (STOP)
You can cancel SMS messages from this program at any time by replying STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to any message you receive from us. After you reply STOP, we will send a single final SMS confirming that you have opted out, and you will not receive any further SMS messages from this program.
If you wish to resume receiving messages, you can opt back in by submitting a new lead/contact form on our website or by calling us and asking us to re-enable SMS for your number.
How to Get Help (HELP)
For help, reply HELP to any message you receive from us. We will reply with our company name, contact information, and a reminder of how to opt out. You may also contact us directly:
- Phone: 703-997-0026
- Email: info@ajlongelectric.com
- Address: 2724 Dorr Ave, Suite 102, Fairfax, VA 22031
Privacy & Sharing
We do not sell, rent, or share your phone number with third parties for their marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
The only third parties that receive your phone number are our service providers who help us deliver these messages and run our scheduling operation, specifically:
- Twilio, Inc. — SMS delivery infrastructure.
- Codefied Inc. (Housecall Pro) — field-service scheduling and customer-record platform.
Each of those providers is contractually obligated to use your phone number solely to deliver the service-related messages described above and may not share it for marketing.
For full data-handling details, see our Privacy Policy.
Supported Carriers
Supported U.S. carriers include but are not limited to: AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, Cricket, and most regional and MVNO carriers operating on those networks.
Carriers are not liable for delayed or undelivered messages. Service is provided on an as-available basis and may be interrupted, delayed, or unavailable from time to time.
Sample Messages
Examples of messages you may receive from this program:
“AJ Long Electric: Thanks for your estimate request, [First Name]. We received your photos and one of our estimators will reach out within 1 business day. Reply STOP to opt out, HELP for help.”
“AJ Long Electric: Your appointment is confirmed for Tue 5/12 between 10am–12pm. Reply STOP to cancel SMS, HELP for help. Msg & data rates may apply.”
“AJ Long Electric: Your technician [Name] is 30 minutes away. See you soon. Reply STOP to opt out.”
Changes to This Policy
We may update these SMS Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be communicated by posting a notice on this page and, where appropriate, by SMS to active subscribers.
Contact Us
If you have questions about these SMS Terms or about a specific message you received, please contact us:
- Phone: 703-997-0026
- Email: info@ajlongelectric.com
- Address: 2724 Dorr Ave, Suite 102, Fairfax, VA 22031